Booking

All pre-booked activities such as lessons, courses and adventure trips are prepaid, unless otherwise stated.

• 100% refund if canceled no later than 3 months before arrival.
• 50% refund if canceled 1 month before arrival.
• Free change of booking: You can always change the date of your booking, even if you want to move it to the following year, as long as you change at least 3 weeks before arrival.

Weather conditions

Activities are planned in relation to wind and weather and can be moved to another spot if the weather requires it. Coordination of selected activities can therefore occur until the day before, no later than 12 hours before the start of the activity. Mærk Experience does not provide transport to the new spot, the transport is imposed on the participating student. Services that are weather dependent may be canceled by the organizer at short notice. It is at all times the organizer who decides whether the weather is suitable for the booked activity. In case of cancellation or rebooking by the organizer, you as a customer always have the opportunity to be rebooked or refunded free of charge – regardless of the time of notification. We only cancel activities where conditions prevent the implementation of activities in a safe manner. You are always guaranteed a good and safe experience with us!

Insurance

Participants take part in lessons, courses and trips with their own insurance. Participation in our lessons, courses and tours is at your own risk.

Rental

MTB, SUP (Stand up paddling), skating, body boarding and stays in mobile sauna are at your own risk. Please check your rented equipment for damage. If you have caused damage to your rented equipment, Mærk Experience will require payment for repairs or new equipment.